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Legal Documents
Extended Service Agreement
This service agreement defines the terms on which Umbra offers "Coins" for the online role playing game "Umbra". It is an amendment to the existing "Umbra Terms" all users must agree to in order to create accounts.

1. Subject of the Contract
VIP Time temporarily confers additional abilities and advantages to the holder of the account it is assigned to ("VIP Account"). These additional abilities and advantages are not available to holders of free accounts. Umbra reserves the right to add, modify or remove these additional abilities and advantages at any time. A VIP Account must only be used by the holder of the account it is assigned to. The VIP Account status is not transferable between accounts.
Coins are virtual currency to purchase exclusive products in the ingame Store. Umbra reserves the right to add, modify or remove these exclusive products at any time. Depending on the used payment method and other conditions, Coins are transferable between accounts.

2. Fees
Any fees for Paid Services must be paid in advance. They are not refundable in whole or in part. Current fees are announced on the website of Umbra. Umbra reserves the right to change fees and billing methods at any time. Changes of fees will only affect purchases made after the new fees are announced.

3. Termination and Limitation
If unused account characters are inactive for a period of 8 months or if the accounts are closed, the characters will be auctioned in the Bazaar and /or all paid services will be canceled and no fees will be refunded.
Once VIP Times have expired the respective accounts are downgraded to free account status and the account holders lose all VIP account benefits.

4. Duties of the Users
All holders of accounts are responsible for the security of their accounts, registered email addresses and computer systems. They must not disclose account data to others or accept account data of others (including account trading and account sharing). Umbra cannot be held responsible for any damage caused by compromised accounts.

5. Exclusion from the Game
Users are required to act in accordance to the game rules ("Rules") whenever they enter the game or the website of Umbra. The Rules are announced on the website of Umbra. Umbra reserves the right to temporary or permanently discontinue the game service for users if they violate one or more of the game rules. Our Rules may be changed by Umbra at any time.

6. Limitation of Warranty
Umbra does not warrant continuous or error-free operation of the game, the website of Umbra or the accounts. Umbra reserves the right to temporarily or permanently alter or shut down the game service at any time.

7. Limitation of Liability
Umbra cannot be held liable for loss of profit or for any other kind of damage arising out of or in connection to the game. Examples for such damage include, but are not limited to, loss of data, items or characters resulting from software flaws, system downtime or adjustments of the game play.

8. Final Provisions
Umbra reserves the right to partially or completely modify this agreement at any time. All users are required to review this agreement at regular intervals to keep themselves informed about any changes.
If one or more parts of this agreement should become invalid, the remainder shall continue in full force and effect. Any invalid parts are to be replaced by provisions that are as close to the original as possible.

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